Refund Policy

1. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period unless you choose immediate cancellation.

2. Refund Eligibility

2.1 New Subscriptions

Refunds may be requested within 7 days of your initial subscription if:

• You have used less than 10% of your monthly credits
• You experienced significant technical issues preventing usage

2.2 Recurring Subscriptions

For existing subscribers, refunds are generally not provided for renewal charges. However, exceptions may be considered for:

• Unauthorized charges
• Service outages lasting more than 24 consecutive hours
• Failure to deliver the service as described

3. Credit Refunds

Credits purchased separately from subscriptions are non-refundable once added to your account.

4. How to Request a Refund

To request a refund:

1. Contact customer support at [email protected]
2. Include your account email and order information
3. Provide the reason for your refund request

5. Refund Processing

Approved refunds will be processed to the original payment method within 14 business days.

6. Subscription Tiers and Credits

Our refund policy applies to all subscription tiers:

• Free: No refund applicable
• Creator ($9.99/month): Subject to refund policy
• Professional ($29.99/month): Subject to refund policy

7. Exceptions

We reserve the right to make exceptions to this policy on a case-by-case basis at our discretion.

8. Changes to This Policy

We may update this Refund Policy periodically. Any changes will be effective upon posting to our website.